Support
Kenz Al Qamar Support
Support for account access, submissions, document verification and KQONE platform enquiries.
Confidentiality Notice
All information submitted through KQONE is treated as strictly confidential and reviewed only by authorised Kenz Al Qamar personnel in accordance with our internal commercial review procedures.
Official Contact
For official email, office location, map access, social channels, and response details, use the dedicated Contact Us page.
Contact UsSupport Services
- Account registration and login assistance
- Commercial submission support
- Document upload and verification assistance
- Purchase, supply, manufacturing, logistics and partnership enquiries with KQONE
- Commercial assessment status updates
- Technical platform assistance
- Privacy, account deletion and compliance requests
Commercial Response
Business Hours
Monday - Friday
09:00 - 18:00 GST (Dubai, UAE)
Average Initial Response Time
1–3 business days
Our team will review your submission and respond within 1–3 business days.

